Say what? Wordsworth House and Garden didn’t win?

19 May
Wordsworth House hears the results at the Museum and Heritage Awards

After party: “I say old chap, what a jolly spiffing event!”

Our wonderful staff and volunteer team at Wordsworth House and Garden was shortlisted in the customer service category of the Museum and Heritage Awards for Excellence presented in London.

Sad to say, we didn’t win, but I had to share this photo with you of our manager Zoe Gilbert and her dashing escort at the after party.

They were just as disappointed as me, but being shortlisted was in itself an amazing achievement, as there were entrants from all over Europe.

We really do pride ourselves on everything we offer, but you don’t have to take my word for it. The great and the good of the museum and heritage world were there to hear awards compère comedian Sue Perkins heap praise on our “smiley staff and volunteers” and “delicious humongous scones”.

And while I’m sharing the plaudits, here’s what one happy visitor had to say in our annual survey: “By far the best National Trust experience I’ve had in over 40 years.

“The harpsichord player was just a delight and a privilege to listen to. Friendly, knowledgeable staff who were not toffee-nosed or intrusive or sullen. Fascinating view of Georgian life. Fantastic to see a working kitchen with a smoke jack operating in a real fire. Hens in the garden added life.

“I cannot praise this site enough – and I’m not easily pleased!”

You can’t do better than that, can you?

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